Terms of Use

Welcome to the Pizza Pal Shop! We’re so glad you’re here and can’t wait to have you become a Pizza Pal Subscriber.

This policy was published on November 24, 2020

1. Accepting these Terms

This document makes up our Terms of Use (the “Terms” for short).

The Terms are a legally binding contract between you and Well Crafted LLC.

This contract sets out your rights and responsibilities when you use https://pizzapals.wellcraftedkitchen.com, so please read it carefully. By using our Services (even just browsing one of our websites), you’re agreeing to the Terms. If you don’t agree with the Terms, you may not use our Services and should redirect your browser to another page.

2. Your Pizza Pal Shop Account

To use the Pizza Pal Shop, you must register and create an account. Account registration is free and can be cancelled at anytime.

In order to purchase pizzas from the Pizza Pal Shop, you must select and purchase one of our 3 or 6 month Pizza Pal Subscription plans. Credits will automatically be added to your account after purchase.

Before creating an account or purchasing a Pizza Pal Subscription here are a few additional rules:

A. You must be 18 years or older to use our Services. Minors under 18 and at least 13 years of age are only permitted to use our Services through an account owned by a parent or legal guardian with their appropriate permission and under their direct supervision. Children under 13 years are not permitted to use The Pizza Pal Shop. You are responsible for any and all account activity conducted by a minor on your account.

B. Be honest with us. Provide accurate information about yourself. It’s prohibited to use false information or impersonate another person or company through your account.

D. You’re responsible for your account. You’re solely responsible for any activity on your account. If you’re sharing an account with other people, then the person whose financial information is on the account will ultimately be responsible for all activity. If you’re registering as a business entity, you personally guarantee that you have the authority to agree to the Terms on behalf of the business. Also, your accounts are not transferable.

E. Protect your password. As we mentioned above, you’re solely responsible for any activity on your account, so it’s important to keep your account password secure.

F. Let’s be clear about our relationship. These Terms don’t create any agency, partnership, joint venture, employment, or franchisee relationship between you and Well Crafted LLC.

3. Privacy Disclaimers

We know your personal information is important to you, so it’s important to us. Our Privacy Policy details how your information is used when you use our Services. By using our Services, you’re also agreeing that we can process your information in the ways set out in the Privacy Policy, so please read it here.

4. Payment Terms

You agree to pay the price applicable for each product as of the date and time you submitted your order on the Site. We accept Visa, Mastercard, Discover and American Express credit card payments for Pizza Pal Subscriptions, Pizza Pal Credits, and Tip purchases. All Pizzas are purchasable by redeeming prior purchased credits. Your credit balance is shown on the My Account page.

5. Pick-up & Delivery

The Pizza Pal Shop includes both digital products (ie Pizza Pal Credits) and physical products (ie Pizzas). Pizza Pal Credits will be added directly to your account once purchased.

Pizzas are available for purchase with your Pizza Pal Credits. All Pizzas are Pick-Up only orders and can be scheduled for pick-up during normal operating hours (Thur – Sun: 12pm -8pm) at our Well Crafted Kitchen location, 1700 W 41st St, Ste 425, Baltimore, MD 21211. Pizzas will be held for up to 30 minutes after your scheduled pick-up time. If you do not arrive to pick-up your pizza order within the pick-up time window, your pizza will be disposed of and your credit will not be refundable.

6. Site Discounts & Promotions

From time to time, we may run promotions or offer discounts on Pizza Pal Subscriptions. To receive the special promotion or discount, if the promotion includes a discount code, the code associated with the promotion must be entered at checkout during the time of purchase. If the promotion ends on a specified date, purchases must be made before that date to receive the special rate.

7. LimiTation of Liabilities

YOU AGREE THAT YOUR ACCESS AND/OR USE OF THE SITE AND/OR ITS CONTENT IS AT YOUR OWN RISK. YOU AGREE THAT WELL CRAFTED LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, PARENTS, PARTNERS, SUCCESSORS, AGENTS AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES IN CONNECTION WITH THESE TERMS OF USE, THE SITE, THE SITE CONTENT, OR WELL CRAFTED LLC’ PRODUCTS, REGARDLESS WHETHER SUCH DAMAGES WERE FORESEEABLE. IN NO EVENT SHALL THE CUMULATIVE LIABILITY OF WELL CRAFTED LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, PARENTS, PARTNERS, SUCCESSORS, AGENTS AND AFFILIATES EXCEED THE GREATER OF THE TOTAL PAYMENTS MADE BY YOU TO WELL CRAFTED LLC IN THE PRECEDING SIX (6) MONTH PERIOD OR FIFTY DOLLARS ($50). THESE LIMITATIONS OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW. IN SOME JURISDICTIONS, THESE LIMITATIONS OF LIABILITY ARE NOT PERMITTED AND MAY NOT APPLY TO YOU.

8. Product Descriptions and Pricing

All products listed on the Site and their descriptions, including pricing, are subject to change. Well Crafted LLC reserves the right to modify, suspend or discontinue the sale of any product at any time with or without notice. If a product is listed with an incorrect price or with incorrect information, we shall have the right to decline or cancel your order prior to acceptance of your order. If you have already submitted payment for your order, we will issue a refund to your credit card or return the Pizza Pal Credit to your account.

9. Expiration of Pizza Pal Credits

By selecting and purchasing a Pizza Pal Subscription Plan you are signing up for a credit based membership. By purchasing Pizza Pal Subscription Plan, you are agree to redeem a minimum number of credits each month based on the plan type you purchased. The minimum number of credits that must be redeemed per month are as follows:

MINIMUM CREDIT REDEMPTION AMOUNTS
Small Plans – 2 credits per month
Medium Plans – 4 credits per month
Large Plans – 8 credits per month

At the end of each month, if the difference between the minimum redemption amount minus your credits used in that month is greater then 0, then that number of credits will automatically expire.

If more then the minimum number of credits are used in a given month, the following month’s minimum redemption for your account amount will be reduced by an equivalent amount of credits.

You may use all the credits associated with your account at anytime prior to the end of your membership. Memberships begin on the date in which your Pizza Pal Subscription Plan is purchased.

10. Cancelation and RefundS

You may cancel your account at anytime. If you have unused credits in your account, we will refund you the equivalent dollar value of those credits based on your original purchase price of the credits minus the minimum monthly redemption amount listed in 9 above. If you have already redeemed the minimum credit amount for the month in which you are cancelling, you will receive a full refund of the remaining available credits in your account.

11. Return Policy

All items found and purchased in the Pizza Pal Shop are freshly prepared, wood fired pizzas (ie food) and are therefore not returnable. However, if you are ever unsatisfied or dislike the pizza you purchased, just send us a message to let us know. We will do our best make it right!

12. Changes to Terms

We may update these Terms from time to time. If we believe that the changes are material, we’ll definitely let you know by posting the changes through the Services and/or sending you an email or message about the changes. That way you can decide whether you want to continue using the Services. Changes will be effective upon the posting of the changes unless otherwise specified. You are responsible for reviewing and becoming familiar with any changes. Your use of the Services following the changes constitutes your acceptance of the updated Terms.

13. Contact info

If you have any questions about the Terms, please email us at hello@wellcraftedkitchen.com